Digital transformation in Cambodian higher education and its impact on teaching and learning outcomes

Abstract

This study investigates the impact of digital transformation (DT) on teaching and learning outcomes in higher education institutions (HEIs) in Cambodia. This research examines the implementation, challenges, and effects of DT initiatives using a survey questionnaire distributed to management, academic, and support personnel and students from public and private HEIs. The findings reveal widespread implementation of DT in Cambodian HEIs, with a high level of perceived effectiveness. The positive correlation between DT and improved teaching and learning outcomes, such as student satisfaction, academic performance, and educator effectiveness, supports the hypothesis that DT enhances the quality and delivery of higher education in Cambodia. However, the study also identifies several challenges, including financial constraints, digital literacy, technological infrastructure, institutional leadership support, and resistance to change. Addressing these barriers through targeted strategies and investments is crucial for the successful and sustainable adoption of digital technologies in Cambodian higher education. Additionally, the study confirms the moderating effects of technological readiness, educator competencies, student digital skills, and leadership styles on the relationship between DT and teaching and learning outcomes. Among these factors, student digital skills emerged as the strongest moderator, emphasizing the importance of enhancing digital literacy among students to maximize the benefits of DT.