Template-Type: ReDIF-Article 1.0 Author-Name: Zubir Azhar Author-Workplace-Name: Universiti Sains Malaysia, Malaysia Title: The impact of IFRS 9 on commercial banks’ performance: Evidence from Cambodia Publication-Status: Published Abstract: Following the criticism directed at IAS 39, the IASB issued a standard for financial instruments IFRS 9. This study sheds light on the impact of applying this new standard on Cambodian commercial banks’ financial performance. Using ROA and ROE as proxies of financial performance of banks and employing data manually extracted from the annual reports of Cambodian commercial banks, we analyze the impact of adopting IFRS 9 and some bank specific characteristics based on a sample of 152 bank-year observations from 2014 to 2021 to compare the financial performance of these banks before and after applying IFRS 9. The practical outcomes of the regression analysis signified that the implementation of IFRS 9 has a significant and negative influence on the financial performance of Cambodian commercial banks. The results of this study provide useful explanations which are helpful to regulators and standard setters on how banks’ performance is affected by the implementation of this new standard. This study is expected to make significant contributions to the body of literature as it is one of the first studies to examine this issue in Cambodia and it provides new evidence about the effect of this new standard on the performance of commercial banks in emerging countries. Keywords: International Financial Reporting Standard (IFRS); International Accounting Standard (IAS); Financial performance; Return on assets; Return on equity Journal: Journal of Accounting, Finance, Economics, and Social Sciences Pages: 1-20 Volume: 7 Issue: 1 Year: 2022 Month: June DOI: 10.62458/jafess.160224.7(1)1-20 File-URL: https://jafess.com/index.php/home/article/view/43 File-Function: Abstract page File-Format: text/html File-URL: https://jafess.com/index.php/home/article/download/43/33 File-Function: Full text File-Format: application/pdf Handle: RePEc:euj:jafess:v:7:y:2022:i:1:id:43 Template-Type: ReDIF-Article 1.0 Author-Name: Huseyin Güngör Author-Workplace-Name: University of Amsterdam Business School Title: The past, present, and future of measuring customer satisfaction with artificial intelligence and machine learning Publication-Status: Published Abstract: This article briefly sketches the evolution of Customer Satisfaction (C-Sat) measurements from a historical point of view and contributes to the future discussion from both academic and practitioner point of views. Firstly, this article argues that traditional methods of measuring C-Sat do not adequately meet current business needs. Secondly, this article suggests that Artificial Intelligence (AI) and Machine Learning (ML) tools and algorithms are capable of complementing or even replacing traditional C-Sat measurements and are even able to help predicting C-Sat before customers themselves enter a transaction. A global managerial survey confirms these propositions. Keywords: Customer satisfaction; CES; NPS; Artificial Intelligence; Machine Learning Journal: Journal of Accounting, Finance, Economics, and Social Sciences Pages: 21-29 Volume: 7 Issue: 1 Year: 2022 Month: June DOI: 10.62458/jafess.160224.7(1)21-29 File-URL: https://jafess.com/index.php/home/article/view/44 File-Function: Abstract page File-Format: text/html File-URL: https://jafess.com/index.php/home/article/download/44/34 File-Function: Full text File-Format: application/pdf Handle: RePEc:euj:jafess:v:7:y:2022:i:1:id:44 Template-Type: ReDIF-Article 1.0 Author-Name: Ratana Eng Author-Workplace-Name: CamEd Business School Author-Name: Siphat Lim Author-Workplace-Name: CamEd Business School, Cambodia Title: The effect of fiscal policy on inflation rate in Cambodia Publication-Status: Published Abstract: A reduced-form VAR model was employed to investigate the inter-relationship between three macroeconomic indicators, consumer price index, nominal exchange rate, and government expenditure. The estimated result of the forecast error variance decomposition indicated that the variation of inflation rates over the period of the study was mainly caused by the variation of itself about 96 percent in the short-run and reduced to around 81.31 percent in the long-run. This claimed that the price was sticky in Cambodia. In the short-run, the percentage change of exchange rate caused no more than 5 percent change of the variation of inflation rate, but the effect was predicted to be two and haft folds in the long run. The variation of inflation rate caused by the percentage change of government expenditure was no greater than 6 percent considered as low as compared to the percentage change of exchange rate. The estimated result of the impulse response function indicated that fiscal expansionary had a positive and negative effect on inflation rate in the short and long run, respectively. Keywords: Inflation rate; Fiscal policy; VAR model; FEVD; IRF Journal: Journal of Accounting, Finance, Economics, and Social Sciences Pages: 31-40 Volume: 7 Issue: 1 Year: 2022 Month: June DOI: 10.62458/jafess.160224.7(1)31-40 File-URL: https://jafess.com/index.php/home/article/view/45 File-Function: Abstract page File-Format: text/html File-URL: https://jafess.com/index.php/home/article/download/45/35 File-Function: Full text File-Format: application/pdf Handle: RePEc:euj:jafess:v:7:y:2022:i:1:id:45 Template-Type: ReDIF-Article 1.0 Author-Name: Muhammad M. Ma’aji Author-Workplace-Name: CamEd Business School, Cambodia Title: The role of audit committee in enhancing external audit during COVID-19 pandemic to meet stakeholders’ needs Publication-Status: Published Abstract: In addition to being a significant business interrupter for many entities, the impact of the COVID-19 pandemic has created significant financial reporting implications for many companies around the globe. This paper is conceptual in nature and seeks to gain a better understanding of the effectiveness of audit committee in enhancing external audit quality to meeting stakeholders need, especially during the period of COVID-19 pandemic and provides key areas for audit committees oversight duties during challenging time caused by the pandemic. The last decade has been rich in academic insights on how audit committee can enhance the effectiveness of external audit in meeting stakeholders needs. Our paper offers a review of the related literature on this topic and discusses the main attributes that would be needed in enhancing the role of audit committee during challenging times caused by external factors such as the COVID-19 pandemic. This review is organized around three major issues, identified in relation to COVID-19 effects on corporate reporting, audit committees and stakeholders needs in the time of pandemic and the role of audit committees in enhancing external audit at the time of COVID-19 pandemic. This paper has implication for company’s audit committee, board of directors, accounting firms and academician on how audit committee roles can enhance external audit during COVID-19 pandemic to meet stakeholders’ needs. Keywords: Audit committee; COVID-19; External audit; Stakeholders need Journal: Journal of Accounting, Finance, Economics, and Social Sciences Pages: 41-48 Volume: 7 Issue: 1 Year: 2022 Month: June DOI: 10.62458/jafess.160224.7(1)41-48 File-URL: https://jafess.com/index.php/home/article/view/47 File-Function: Abstract page File-Format: text/html File-URL: https://jafess.com/index.php/home/article/download/47/36 File-Function: Full text File-Format: application/pdf Handle: RePEc:euj:jafess:v:7:y:2022:i:1:id:47 Template-Type: ReDIF-Article 1.0 Author-Name: Mara Mong Author-Workplace-Name: CamEd Business School, Cambodia Title: The influence of facebook apps and activities on purchase intention: The evidence from Cambodian consumers Publication-Status: Published Abstract: Facebook has been widely used as a marketing tool for online businesses in Cambodia. It has been utilized by business owners to create relationships with customers and build trust between business owners or retailers and their customers. This study aims to examine the most important Facebook features and activities that influence consumers’ purchase intentions as well as the relationship between those factors and their purchase decisions. The data in this study was obtained from an online survey of 407 respondents in Cambodia who have had an experience buying products and services via Facebook online stores. The results indicated that sharing is the most important factor which influences consumers’ decision on buying products and services and influences the future consumers’ purchase decision. The other important factors are positive comments, number of likes, and friends’ likes. However, location check-in does not have a significant impact on the consumers’ purchase intention. These findings may contribute to online business owners’ or retailers’ insight of Facebook features with activities so that they can well strategize to maximize their online sales on the Facebook platform. Keywords: Purchase intention; Facebook features Journal: Journal of Accounting, Finance, Economics, and Social Sciences Pages: 49-58 Volume: 7 Issue: 1 Year: 2022 Month: June DOI: 10.62458/jafess.160224.7(1)49-58 File-URL: https://jafess.com/index.php/home/article/view/48 File-Function: Abstract page File-Format: text/html File-URL: https://jafess.com/index.php/home/article/download/48/37 File-Function: Full text File-Format: application/pdf Handle: RePEc:euj:jafess:v:7:y:2022:i:1:id:48